Welcome to Unlimited Robotics!
As you probably noted – our robot’s name is Gary and our developers’ platform name is Ra-Ya. Our mobile application (the “UR App”), and our proprietary hardware product and the related software, firmware, and documentation of Gary and Ra-Ya and the content, features, and services that we provide in connection with any and all of the foregoing, and all revisions, improvements, new releases, and updates provided by the Company to the foregoing shall be referred herein as the “Services“ or “Products”.
Now to some legal stuff:
Capitalized terms not defined in this Data Protection Policy shall have the meaning set forth elsewhere in this Data Protection Policy. If any provision of this Data Protection Policy conflicts with any other provision in the website (or other policies), the provision in this Data Protection Policy shall govern.
What do we expect from you?
We expect that you only communicate Personal Information about yourself to us. If you also communicate Personal Information about other people to us, then you must ensure that you are entitled to do so.
We also expect that the Personal Information that you communicate to us is correct and that, if specific data changes, you promptly inform us of this change.
Why do we process your Personal Information?
The purposes for which we process your Personal Information depend on how you enter in contact with us.
You visit our website
You contact us (e.g. by filling in a form on our website, by sending us an e-mail or other communications)
We process your Personal Information in order to answer and manage your request (e.g. request for information, subscription to our newsletter, complaint). This processing is based on your consent.
You purchase Unlimited Robotics products/services and you download the UR app
We process your Personal Information for the purpose of client management. This includes the processing of your name/e-mail/Gary’s reference/private key in order to activate your personal Unlimited Robotics account and to start/stop the usage of the Services; We do not process the images of children (or other people) inside your home, but we do process other information such as the location of your Gary, your environment images, and we do it in order to allow to improve the usage of Gary and our Services and to allow you to track and record the duration/distance/speed of the movements and activities of Gary; the processing of the information (including photos) you may send us in the context of Gary’s on-going maintenance and reparation service; the processing of the location of Gary’s in the context of the product retrieval functionality.
Aforementioned functionalities are essential characteristics inherent to our Services, which are necessary in order to meet your expectations as user. Without your Personal Information, we cannot perform the contract with you. This processing may involve compiling a profile. This profiling has no effect on you, except to the extent that it allows you to benefit from the functionalities concerned.
We may also process your Personal Information for the direct marketing of our products/services, based upon our legitimate interests. We believe that it is important to keep you, as our user, informed about our products/services. This processing may involve compiling a profile. This profiling has no effect on you, except to the extent that this processing activity might lead to enhancement of customer experience and personalized offers, which is an advantage for you. The provision of your Personal Information for this purpose is not a requirement and you can object to this processing (see below).
We may process your Personal Information for the management of compliance and disputes (for example, prevention/detection/sanctioning of unlawful activities and/or abuse of Unlimited Robotics's resources, defense of legal claims), based on our legitimate interests. We believe that the management of compliance and disputes contribute to safeguarding and promoting our economic, commercial, social and financial interests. The processing may involve compiling a profile and has no effect on you, except in the context of management of compliance and disputes. We may anonymize your Personal Information and process aggregate data for research and development, based on our legitimate interests (eg statistics about sales, market analysis, statistics about the users and use of our products/services, development and improvement of our products/services). We believe that research and development can lead to enhancement of customer experience, product improvement and innovation, which will help the persons concerned by our products/services (such as customers, distributors, suppliers). Research and development may involve compiling a profile. All identifying elements, such as your name, your address, etc., are eliminated. This profiling has no effect on you, except to the extent that this processing activity might lead to enhancement of customer experience, product improvement and innovation, which is an advantage for you.
The provision of your Personal Information for these purposes is a contractual requirement but you can object to the processing (see below).
With whom do we share your Personal Information?
We can transfer your Personal Information to companies that process Personal Information in our name and on our behalf (known as ‘processors'), to scientific institutions in the context of research and development, to third parties when there is a legal obligation to do so, to our commercial partners, and to the police or judicial authorities at their request if they are entitled to request the Personal Information.
Is your Personal Information transferred outside the European Union?
We can transfer your Personal Information to countries outside the European Union, including the United States. Each transfer will be based on appropriate safeguards (adequacy decision and/or standard data protection clauses of the European Commission). If you would like to know how to obtain a copy of the appropriate safeguards, you can contact us at firstname.lastname@example.org.
For how long is your Personal Information retained?
Your Personal Information is retained for as long as you are in contact with us (e.g. you use our Products/Services, or subscribe to our newsletter) and for up to maximum 10 years after the end of this relationship.
What are your rights?
You can contact us to exercise the following rights, in accordance with the conditions laid down in the applicable legislation: Withdrawing your consent for the processing of Personal Information, to the extent that the processing of your Personal Information was initially based upon your consent. Seeking access to, or correction, deletion or restriction of your Personal Information. Objecting to any processing for direct marketing and/or any processing based on the legitimate interests as processing ground (such as research and development). Seeking the portability of your Personal Information, which you have communicated to us.
You can exercise some of these rights via the settings in your personal account with us (if you have such a personal account), or by contacting us at email@example.com
You also have the right to file a complaint with the competent data protection authority in your country or the one of the European Union.
A cookie is a text file that is placed by the server of a website on your computer or on your mobile device when you consult that website. The cookie contains a unique code that allows recognizing your browser during the visit of the website (a so-called “session cookie”) or later repeated visits (a so-called “persistent cookie”).
Cookies can be placed by the server of the website you visit or by partners this website collaborates with. The server of a website can only read the cookies he has placed. That server has no access to other information on your computer or mobile device.
This website mays use the following types of cookies:
Cookies for browser functionality or user-friendliness - They “remember” the used language, personalize the webpage, remember useful information (such as current purchases in a shopping cart).
Keypad-friendly cookies - They make automatic text proposals (identification, address, passwords, …)
Statistical or analytical cookies - They collect information about the use of the website to improve its operation.
Cookies origin of the visit - The website administrator can know the origin of the visit (e.g. search on search engine).
Visit and follow-up cookie - They allow to follow the visit route on the website.
Tracking cookies - They are used by third parties to check the browsing behaviour of the internet user. This information allows advertisers to adjust their advertising based on the habits of the Internet user.
Advertising cookies - Advertisements by banners can also store cookies. They also contain information about the user's browsing behaviour and aim to offer him advertising that falls within their area of interest.
Reference cookies - Third parties providing additional services (e.g. the social networking icons on an online shopping site, provide those social networks access to the list of purchases from the Internet user by using the reference cookies).
Multimedia carrier cookies - They make multimedia easier to play.
Content sharing cookies - Social networks offer buttons for content sharing.
eTags and embedded scripts - This includes log data that automatically records information about your visit, such as your browser type, operating system, information about your mobile device, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Website. We use this information to administer the Website, analyze trends, provide you with an experience that is relevant to your location based on the IP address (e.g., to direct you to the appropriate shopping cart that services your country or to our closest retail outlet or support center), gather information about visitor movements, help diagnose potential problems with our server, investigate actual or potential security incidents, and ensure that the Website is working properly. In addition, and for the same reasons, We may collect information about your browsing behavior, such as the date and time you visit the Website, the areas or pages of the Website that you visit, the amount of time you spend viewing the Website, the number of times you return to the Website, and other clickstream data.
Web beacons - Web beacons are tiny graphic images that are used to collect information about your Website visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our e-mails or advertisements. We also may use them on the Website, in our e-mails and in our advertisements on other websites.
Third-party analytics tools – we may use them to help us measure traffic and usage trends for the service and to understand more about the demographics of our users. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the service. For example, our Website uses Google Analytics.
If you do not want cookies to be stored on your device, you can customize your browser settings so that cookies are rejected by default. You can also delete already posted cookies using your browser settings. You can find out further information on cookies and how to manage them on http://www.youronlinechoices.com (for European citizens). It may be that by refusing certain cookies, some parts of our website may not work or may not work optimally.
Changes to this Policy
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was last revised. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Services following the posting of changes to this Policy will mean you accept those changes.
If you have questions about our data protection practices or wish to send us comments about this Policy, please send an e-mail to firstname.lastname@example.org.
Please be assured that any Personal Information that you provide in communications to the above email and postal mail addresses will not be used to send you promotional materials, unless you request such materials.
Last updated: September 2021
Copyright 2021 Unlimited Robotics Ltd. All rights reserved.